FAQ

Questions

Frequently asked questions

What does “research use only” actually mean?

These materials are sold for controlled laboratory experiments conducted in vitro, meaning outside a living organism. They are not drugs and have not been approved for use in humans or animals. Buying them for any other purpose breaches our terms and we will cancel the order.

Do you provide dosing or usage instructions?

No, and we will decline if asked. Giving dosing guidance for a research chemical would misrepresent what we sell. If you need that information you are looking for a licensed physician, not a research supplier.

Is every lot really tested?

Yes. An independent laboratory analyses every lot before release, by HPLC for purity and mass spectrometry for identity. The certificate goes into our COA library and ships with your order.

Why third-party testing rather than in-house?

A purity figure produced by the party selling the material is worth very little. Independent analysis is the only version of that claim a researcher should accept, from us or from anyone else.

How should I store what I receive?

Storage guidance is on each product page and on the certificate. Lyophilised peptides are generally kept cold and protected from light and moisture. Follow the guidance for the specific product when it arrives.

Who can order?

Qualified researchers aged 21 or over, and research institutions. You confirm this when you enter the site and again at checkout.

Which payment methods do you accept?

Bank transfer, peer-to-peer transfer, and cryptocurrency. We prepare orders once payment clears.

Do you ship internationally?

We ship to many destinations, but import rules for research materials vary a great deal by country. Confirming that the material may lawfully be imported to your destination is your responsibility. See Shipping and Returns.

Can I return an opened vial?

No. Once a seal is broken we cannot verify the storage and handling conditions the material has been through, and we will not resell material whose integrity is unknown. Unopened items with an intact seal, shipping damage, and misdispatches are all covered. See Shipping and Returns.

All products are sold for in-vitro research and laboratory use only. They are not for human consumption, veterinary use, or diagnostic use. Not evaluated or approved by the FDA for any therapeutic purpose.
All products are sold for in-vitro research and laboratory use only. They are not for human consumption, veterinary use, or diagnostic use. Not evaluated or approved by the FDA for any therapeutic purpose.
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